Payment issues

Payment Policy
What payment methods are accepted?
PUJH accepts PayPal, debit cards, credit cards, and Klarna.

Payment Failure
If you're experiencing issues with your payment, here are some common issues and solutions.
1. Credit Card Payment Failure, Code 80010: Transaction Not Honored
Cause: The issuing bank considers this type of transaction risky, especially overseas transactions. This may be due to bank policy or online shopping limits set by the cardholder.
Solution: Contact your issuing bank to authorize the transaction or verify that it was made by you. You may also need to adjust your online spending limits.
2. Credit Card Payment Failure, Code 80090: Unable to Start 3D Authorization Service
Cause: 3D Verification service is not enabled.
Solution: Contact your issuing bank to enable 3D Verification service. Make sure you complete the 3D Verification steps or try using a different card.
3. Credit Card Payment Failure, Code 20061: Duplicate Order
Cause: The customer exits the 3D Verification process and attempts to pay again, resulting in a duplicate transaction. Solution: Follow the prompts to complete the 3D verification process and avoid refreshing the page.
4. PayPal Payment Failed
Reason: PUJH does not support PayPal Credit.
Solution: Complete the payment using your PayPal account balance or a linked debit/credit card.

Exchange Rate Conversion
All transactions on the PUJH website are settled in US dollars. If you pay with a non-US dollar credit card, your issuing bank may charge additional exchange rate fees or incur exchange rate losses. If you encounter any additional fees, please contact your bank and request a refund if necessary.

Payment Security
Transactions are secure and reliable. All payments are processed through PayPal, a trusted third-party payment platform that uses encryption to protect your data.
Card Information is Confidential. PUJH does not store any card information on its website, ensuring the security of your payment information.
Checkout is Secure and Reliable. Our checkout process utilizes industry-standard 128-bit SSL encryption to ensure the safety of your personal information.
With PUJH, you can shop with confidence, knowing your payment information is safe and secure.