Shipping policy

1. Where we ship
Currently, we only offer free shipping to the lower 48 states of the United States. We are currently unable to ship to Hawaii, American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, U.S. Virgin Islands, AFA, AFA Europe, AFA Pacific, Puerto Rico, and Alaska. Also, we cannot ship to PO Boxes or APO Post Offices.

2. Shipping Time
Orders in stock are usually shipped the next business day unless otherwise stated on the product page. In rare cases, shipping may be slightly delayed, if you do not receive your order within 10-15 business days, please feel free to contact us at kjxebike@163.com.
For pre-orders/backorders, please refer to the shipping date on the product page.

3. Shipping Costs
All orders are shipped free of charge.

4. Carrier
FedEx
5. Order Tracking
If you have registered an account at https://www.pujhebike.com/, you can track order, delivery and handling information in your account. If you have not registered on our website,
You can also track your order here using the order number. For more delivery information, please send an email to kjxebike@163.com. We will respond to you within 48 hours.
If you have not received the bike yet, but the logistics bill shows that the goods have been signed for, please contact us within 1-3 business days.
Otherwise, we will no longer handle the issue after 1-3 business days, and customers need to contact the corresponding logistics company to resolve it.

Let customers speak for us

from 79 reviews

I bought an ebike for my son. He loves it more than I can say. It’s everything he wanted. Absolutely fantastic bike, everything the seller said it would be. I would buy it again. The after sale service is great too.
Ben S
Topeka, KS

Benoit

03/25/2026

PUJH E-Bike

After researching E Bikes and watching reviews I decided on the Pujh PU 1 with a little hesitation because it was an unknown. Lots of scare tactics to buy from a local shop. I disagree. Mine delivered Friday and have ordered a second today Sunday!!! It is all its advertised to be!! Very long battery life. It's a big boy bike for sure. Looks like a mountain bike!! I rented a hey bike that retails for like $1500 prior purchasing the PUJH and the PUHJH blows it away!! I am 6-3 235 and put it to the test!! It held up!! This is what I was looking for!! A regular mountain bike that is electric!!! Perfect!!! So excited to get my second bike so friends and family can experience it with me. Only way that was possible is due to the great pricing!!! Basically 2 for 1 if you go to a local shop. Buy now you won't regret it!!!

Illinois Matt

03/16/2026

PUJH PU1 City Commuter Electric Bike

Great customer experience. A few minor issues that were taken care of immediately. Only ridden the bikes a few times, it’s winter and too cold (20 deg. F) for riding. We did put about 4miles on both bikes. Everything worked flawlessly and as described. Would highly recommend and would purchase again. I have not seen customer support like this in 30 plus years.

Anonymous

01/17/2026

PUJH PU3-60V-20ah 26“ Pro Off-road Electric Bicycles (Extra $50 Off)

Great value, beautiful finish, easy to assemble, and very well built.

Very impressive for the price.It has a beautiful finish and frame design.The controls are well placed.This is the second eBike I have put together and it was a dream assembly in comparison to my wife's off brand.I had it together in 30 minutes. Others are complaining about the wobbly handlebars which I also experienced.The front screw is hard to see, but it is in the front, separate from the others and tightens this metal plate that keeps the handlebars in place. It should have some locktight on the screw in the front but I put 20 pounds on it and it stopped moving and hasn't since even after some rough rides. Also, there is another hidden screw in the main fork shaft behind a rubber cap that locks the neck in place.There were only a couple of issues, the back rack needed to be pulled out because the forks did not line up.Took a pipe and slipped it over the forks and bent them out a bit, no problem and nothing to complain about.Battery was fully charged but topped it off anyway. It is quite the power pack and heavy. I road it for about 30 minutes and it did not even drop a bar.I had to unlock the speed governor because no matter what, I could not get it above 28. Youtube vids on that, super easy. I believe the setting is P16. After the computer reset, it still only shows 5 speeds but the fifth will get you to 45.Came with a small air pump, an extra tire tube, a bike lock, a backpack and a little hand held fan with some extra USB cables and that was a nice bonus! Especially the tire and the lock.My Wife's didn't come with anything but busted knuckles, they should have included bandages.That is why I really appreciate how easy it was to put together.30 minutes vs. the cheaper off brand? 9 hours!The power is incredible and yeah it will get you to 45 MPH in a hurry.It is a heavy duty bike. This is not your typical mountain bike that weighs 20 pounds.It is a beast made of thick material and takes a bit of getting used to if you've ridden lightweight bikes all your life as I have.It handles more like a lightweight 2 stroke dirt bike than a mountain bike.However, it has been a long time since I have ridden and can see how I need to build up some skills and muscles.I wish it had more gears which would be my only gripe. The low gear will not be pleasant pedaling up a 6-8% grade if you had no juice in the battery.Highly recommend a brain bucket, riding gloves, knee guards and some goggles or helmet with a visor.Bug in the face at 45 stings, 45 to 0 downright hurts.Overall, Hats off to PUJH, pujhebike . comGreat job!

Joseph

12/31/2025

This is an update. I officially achieved 100 miles on my PU1. I am very happy with the bike. It’s a smooth ride very powerful today. I ran 24 miles and the battery still had five bars. I’m a 6 foot 260 pound guy if you’re debating by the PUJH PU1. The extras that come with a bike or just icing on the cake.

John D

10/21/2025

Absolutely love this bike, it's my first one and does everything, the charge last for a very long time the 4 inch tires goes through everything. I was nervous about buying at first but glad I did.

10/20/2025

PUJH PU3-60V-20ah 24-inch Pro Long-distance mountain bike

Shipping policy

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Let customers speak for us